At Case Creation, we strive to provide a seamless shopping experience. This Cancellations & Refunds Policy explains how we handle cancellations and refunds for orders placed on our website.

1. Order Cancellations

1.1. Cancellation Requests
You may request to cancel your order before it's shipped. To request a cancellation, please contact us at support@casecreation.in or call 9887665577.

2. Refunds

2.1. Eligibility for Refunds
Refunds are provided for returned items as per our Return Policy. To be eligible for a refund, items must be returned in their original condition and packaging within 7 days of receipt.

2.2. Refund Process
Once we receive and inspect the returned items, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow 2-4 business days for the refund to be processed.

3. Exchanges

3.1. Exchange Requests
If you wish to exchange an item, please refer to our Return Policy for details on how to return the item and request an exchange.

4. Order Issues

4.1. Incorrect or Damaged Items
If you receive an incorrect or damaged item, please contact us within 7 days of receipt. We will arrange for a replacement or issue a refund as appropriate.

5. Policy Changes

We reserve the right to update or modify this Cancellations & Refunds Policy at any time. Changes will be effective when posted on our website. Your continued use of our website after any changes constitutes your acceptance of the updated Policy.

6. Contact Us

If you have any questions or concerns about our Cancellations & Refunds Policy, please contact us at:

Email: support@casecreation.in

Phone: 9887665577